Customer Praise
What our customers are saying:
“I really appreciate you following up with us regarding our experience. I have to say that our experience was absolutely first rate with superior customer service. Our closing was exactly when it was scheduled and went as smoothly and quickly as is humanly possible. Our entire experince with your company was excellent from a fantastic, friendly greeting from the receptionists as we arrived to the closing. We chose to use University Title at the recommendation of our realtor and mortgage banker. They highly recommended you and now I know why.
Everybody stood out as great people and very professional.
As a petroleum landman, I deal with title companies periodically and you are absolutely the best in the business. We will do business with you all again and refer our friends.
Thank you again.”
–Rob Montgomery, July 2010
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“Using University Title Company for our recent real estate transaction was totally up to my expectations. I have known and worked with several of you for many years and would never consider any other title company for my any of my real estate business. I don’t have any suggestions for improvement–the daily/weekly updates of activities by mail was an unexpected, pleasant experience. My association with Hoelscher and Lipsey is an old one, and I appreciate their taking care of our legal affairs.
I’ll be back to University Title Company when I have further real estate transactions to conduct.
Thanks for the excellent service.”
– Gary D. Potter, July 2010
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“University Title has the most wonderful, pleasant group of people working there. There were so many little things that others may not think of that made the experience so wonderful. It started with a very warm and sincere welcome as I walked in the door. I was asked if I wanted a beverage or snack or if I needed anything. Everyone was so nice!! I had such a wonderful experience with y’all. My closing actually exceeded my expectations. You are doing everything right in my opinion and I would not change a thing. University Title was chosen by the buyers and I am very happy that it was.”
“Overall, my experience was extremely positive and [I] have shared it with many friends already. Thank you for being such a wonderful “people” oriented business. I hope I have the pleasure of doing business with University Title in the future. Thank you.”
– Diana, July 2010
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“Our closing with you guys back in April WAS exceptional. From beginning to end, we felt like guests and not customers. We’ve closed on houses now 4 times in different towns and this by far was the best experience we have ever had.”
“There is not one thing more that you could do to make our experience better. It is so refreshing to see a business care so much about people. Everyone there deserves a pat on the back for a job more than well done. Thank you.”
– Melissa Blair, June 2010
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“We very much appreciate the extraordinary professionalism of your staff. We’ve been through several closings at your firm, and all have been handled to perfection, and we mean everything from opening the door and being offered coffee to the last signature on the docs.”
– Philip M. Smith and Harriet Vardiman Smith, March 2010
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“My experience w/ University Title Company was most assuredly a positive one. All your employees were very helpful; having to close on any property I imagine is difficult but doing it from such a distance was even more difficult. Your staff was there to guide me through the process every step of the way. They returned their phone calls in a very timely manner. In my line of business, time is money and I can assume that yours is too.”
– Kristen A. Drake, March 2010
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“Aaron and I had a wonderful experience with University Title. Your staff is very friendly and hospitable! They were all so willing to help us in any way that they could. They were wonderful at greeting us at the door and making us feel welcome. We were seated promptly in a room and offered drinks. The people that reviewed the closing paper work with us at both our closings were great at explaining all the numbers and how they were arrived at. We really liked the e-mail updates and being able to review all the paper work on-line. Overall we had a fantastic experience and if we ever move again we will certainly use University Title.”
– Roxanna and Aaron Russell, March 2010
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“We had been very pleased with the closing of our first home with UTC and felt we would receive same professional service our second time around.” In reference to her Closers, “Mr. Marino and Mrs. Michelle Gall completed both the sell and purchase of our homes in a very efficient and professional manner. They both were thorough, knowledgeable, and very courteous.”
– Sandra Willis, March 2010
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Regarding the closing experience, “It went beyond our expectations! The closing tracker feature is great and University Title staff helped my husband with his closing papers in our Carrollton, TX [sale]. In addition, our Carrollton [sale] did not go well and didn’t get close to this level of service. It makes you realize how professional and equipped the staff is at University Title.”
–Vickie Cook, March 2010
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“I didn’t know what to expect as I haven’t closed on a home in 30 years. I was pleased with the service I received at University Title.” On why they chose University Title, “Friends have told me their experiences with University Title, so I decided to use them also.”
“Everyone was nice and very helpful. This closing went very fast. My wife and I were very pleased with our experience.”
–Jim & Janet Smith, March 2010
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“Rarely do I encounter an office where the employees extend such friendly, courteous service. You are to be complimented on your management style and the resulting performance of your office. I hire and train people in customer service and constantly critique others as I am doing business. It isn’t easy to impress me. Not only was it a pleasant experience for me as a customer, but it must be a terrific place to work.”
–Janice Dipprey, February 2010
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“After 20+ years in the military, with government quarters never available where I was, I have bought a bunch of houses, and dealt with a bunch of title companies. To demonstrate what I mean by that, when I first met my eldest son, of three — all Aggies! –, he was 6 months old, and when he graduated from high school he had attended more schools than he had grades. That was a lot of moving, particularly since during the first two years of my marriage (which is now 50) I was home with my wife just 8 weeks.
I have never met a title company having the ease of use and usable cyber-stuff like University Title. I ought to buy one every day just to have this pleasure again.”
–Jim Brown, February 2010
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“I have had to use other title companies and because of that, whenever I get the choice University Title is my only choice. Debbie Hernandez is the best and I request her because of that. In my humble opinion, University Title is the ONLY title company in town.”
– Debbie B., January 2010
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“I have nothing to say but good things about University Title Co. You all made my first homebuying experience very pleasant. I had heard all about the bad experiences, but nothing about the good or pleasant experiences. I want to thank you for guiding us through this process and I won’t hesitate to refer [someone] buying a home to you.”
– Ben Henderson, January 2010
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“I was a first time home buyer, the experience I had with everyone at University Title was outstanding, I was very comfortable and all my questions were answered in terms I could understand.”
– Marina Jackson, January 2010
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“The service we received from University Title was very professional and the attitude was very cordial. The closing tracker was kept updated and it was very helpful. On the day that we closed, the closer was very informative, and the atmosphere was relaxed and pleasant. I believe the Realtors, both from Re-Max, chose University Title. The front desk personnel were also very friendly.”
– Art & Yolanda Reyna, December 2009
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“Kim Tomme was the person who assisted me, and she was such a friendly person. This was my first time buying a house, and dealing with a title company. I was very nervous and she made me feel very at ease. She went thru the paperwork with me, and made sure [I] understood everything. She explained it, talked to me about the info we went over, and really made me feel like [I] was the only person that mattered. I am planning on buying another house in a few years, and [I] will come back to UT.”
–Jason Posival, December 2009
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“I can’t think of any place I’ve ever dealt with where the people were more friendly than those at University Title. Thank you.”
– Tommy Reed, September 2009
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“Because I am out of town, my realtor selected your title company based on reputation and previous experiences. I do like your web based updates and electronic documents. Your staff was very helpful whenever I called or sent an email. I wanted some special considerations factored into the closing because a trust fund was funding the purchase, to include additional HOA fees, gate openers, etc., and they were very helpful in taking care of that for me.
It was a quick, pleasant experience.”
– Deborah Randolph, September 2009
