Corporate Culture
University Title Company has built a corporate culture that promotes cooperation, innovation, mutual respect among employees, and total commitment to our clients. We seek to achieve these goals, as individuals and as a Company, by focusing on our core set of values. These values are reinforced through avenues, such as our employee performance appraisals, department/employee recognition programs, community service and company fun.
Mission Statement
Our mission is to provide exceptional services that make us the first choice in our market areas.
Values
- We treat all individuals with respect and dignity. Our focus is to:
- Provide excellent customer service
- Provide timely and accurate real estate transaction products and services for all customer interactions
- Take responsibility to obtain all information needed to complete the transaction
- Accept responsibility for seeing a customer’s transaction through to completion without being bound by our own systems or preferred ways of doing things
- Value the time of each customer and promptly address his/her needs
- Recognize the priority of the transaction in the life of the customer
- Are technologically progressive
- Treat competitors and other service providers fairly and with respect
- Provide excellent customer service
- We strive to be the employer of choice in our market areas. This means that we:
- Treat our employees and their families with respect and dignity
- Hire skilled individuals and develop work teams that share high work ethic
- Provide a fair wage and benefits package for our employees
- Provide employees with leadership and training in order to reach their potential
- Seek employee input on decisions that affect the growth and development of the company
- Provide an evaluation process that benefits the employer and the employee
- Provide opportunities to meet in social settings both at the office and at other locations in order to get to know each other on a personal level
- We are responsible to the communities we work in to be an excellent corporate citizen. Our focus is to:
- Financially support community programs and activities which enhance the quality of life
- Encourage employees to give of their personal finances to charitable causes of their choice
- Encourage employees to be a part of something greater than themselves by volunteering their personal time to community involvement
- Allow employees the time necessary to be involved in community activities during business hours
